How do I contact NGL support?

We're here to help! There are several ways to get in touch with NGL support:

In-app support:

1. Open the NGL app.
2. Go to Settings (tap your profile icon).
3. Tap Help or Contact Support.
4. Describe your issue and submit.

Help Center:

Browse our Help Center articles at ngl-support.zendesk.com for answers to common questions.

Email:

You can reach us at [e-mail] for issues that require direct assistance.

When contacting support, please include:

• Your NGL username
• A clear description of your issue
• Screenshots (if applicable)
• Your device type and operating system

Our support team typically responds within 1–3 business days. NGL Pro subscribers receive priority support.

Note: For law enforcement requests, please see our dedicated Law Enforcement article.